THE PROCESS


1 Contact Suburban Splits Air Conditioning to discuss your air conditioning requirements. We will either quote you a standard install price over the phone or arrange for a site visit.

2 Visit splitstore.com.au and check out the brands we sell and the latest deals

3 If you have arranged for a site visit, one of our very qualified and knowledgeable quoting staff will visit your home, discuss your requirements and options then return to the office and then email you an itemised quote within 48hours.

4 Contact the office to book your installation. We will discuss a time and date that is convenient for you and make the booking. You will then receive a confirmation email.

5 The day before your installation you will receive a text message reminding you of your appointment. You have 48hours to cancel a booking and 24hours to reschedule a booking.

6 On the day of installation the technicians will arrive at the time arrange with your air conditioner (if you have purchased from Suburban Splits Air Conditioning). They will go over the installation location and discuss any questions you may have. Installations can take anywhere from 3hours to all day to complete, it just depends on the complexity.

7 Once the installation is complete, the technician will explain how to use the air conditioner, fill out your warranty booklet, leave you with our contact information and provide you with an invoice (if applicable)

8 Your installation is now complete. Sit back, relax and be confident knowing your air conditioner has been professionally installed by Perth’s First Choice for Air Conditioning, Suburban Splits Air Conditioning.