TO WHOM IT MAY CONCERN
Liam Valiukenas, Suburban Split Systems
License No. L056536
I am pleased to provide a reference for Liam Valiukenas who installed a split system in my home. Prior to the installation, Liam agreed to visit my home so that he could ascertain which split system would be most suitable in order to provide his professional advice, and in doing so he offered three options. Liam responded promptly and knowledgeably to my enquiries and at all times was respectful of myself and my property.
Liam’s work attitude and efficiency are impressive; he moved potted plants outside and furniture inside. I have no doubt that my air conditioning unit has been installed by one of the best people working in this area.
Just wanted to say thank you for the fantastic job done installing our two split systems this week. It was a pleasure to deal with Shannon in the office. She had her finger on the pulse, was happy to help, showed professionalism and worked with efficiency. And Martin has got to be the first tradesman that I have dealt with you had a pleasant nature, kept me informed, was polite and very accommodating to my curious children, clean up perfectly after the job and arrived promptly at the agreed time. Further to that, the extra mile touches showing me how to use the remotes and filling out the warrantee forms was much appreciated. I’m blown away as this was such an unexpected experience compared to dealings with many other trades businesses in the past.
What a brilliant team you have there at Suburban Split Systems!! Well done, and thank you for making it such a wonderful experience to deal with your company!!
Please convey my appreciation to Shannon and Martin
All the best for your future
Dear Shannon and Liam
Alan and I just wanted to say thanks to you and your team for installing the air con units at Sorrento and Doubleview.
We appreciate you took the time to follow up the delivery status of the second aircon and pick up the unit on our behalf.
It was a pleasure dealing with you and Martin. Martin was professional, helpful and has a great attitude about his work. We will definitely recommend your services to family and friends.
All the best
Suburban Splits came to us highly recommended; our builder and rental agent independently recommended them to us. We now know why. Liam turned up at the appointed time to provide a quote. He is very knowledgeable and priced several different options for us. I shopped around and the quotes were competitively priced.
Suburban Splits only supply quality air conditioners – they want to avoid service callbacks. They’re also flexible in that they allowed us to supply our own unit for downstairs (a superseded Fujitsu model that Liam couldn’t source for us) and provided the upstairs unit.
The installers were on time, courteous, tidy and professional. The installed units look great, are very efficient and work well.
We couldn’t be happier with the service Suburban Splits provided.
Thanks, Chris & Sheree, Mosman Park
Dear Liam – Suburban Split Systems
I am writing to thank you for your outstanding customer service and ability to explain the whole process in terms that I would understand. The process from start to finish was a very relaxed and comfortable experience, and your technician Martin was very respectful of my property and cleaned up everything once he was finished.
It’s such a pleasure knowing that you and your team are making a difference to your industry.
I will definitely recommend you to my friends and family.
Best wishes for the New Year,
McDonald Street, Joondanna
Just a note that the systems were installed on and time and efficiently. Your technicians were a pleasure to deal with, they were very polite and took the time to explain how to use the system afterwards. Also, thank you for taking the time to provide a quote and advise me on the best size unit and location for the air conditioner.
I wanted to send you this email to praise the team of technicians you sent to complete the job today.
They were such a delight to have in my home/business premises.
They arrived on time, were polite and courteous, did their job quietly and then tided up after themselves before leaving.
I look forward to using your business services again in the future.
Dear Suburban Splits Air Conditioning,
I have dealt with many trades people over the course of renovating my house and I have to say you and your staff are some of the best I have dealt with. Its not often I take the time to write a testimonial but I think it is important you know what a great business you have built. You and your team were professional, upfront, informative and friendly from start to finish. No question was too hard and you were all happy to go the extra step to make sure the job was finished to my very expecting standards!
Thank you again, I will have not hesitation in recommending you and your staff to anyone looking to have air conditioning installed.
Thank you mate for the air conditioning installation completed today at our house. The tradies arrived on time, got on with the job and cleaned up once they were finished.
Your advise on the air conditioner brand and size was spot on and having it all taken care off without having to step foot into a store was perfect.
Ryan, The Vines